The fundamentals of Quality have not changed, but the environment and conditions in which they are applied have. The technological advances of today and tomorrow have (and will) provide great opportunity for the application of quality to be expanded. However these advances also provide the chance to re-examine how the fundamental elements of quality tools, techniques, and approaches can be applied to changing environments, a changing workforce, and emerging challenges.


Focus Area:

  • New Application of Basic Quality Tools
  • Continuous Improvement in the Digital Age
  • TQM in the age of disruption; managing rapidly-changing processes